COVID-19 we are still experiencing delays. Please, refer to our FAQ page.

FAQ

When will I receive my order ? 

Due to the global pandemic situation, our processing and delivery times have been extended and we sincerelly apologize for any inconvenience caused.

We guarantee a processing time of your order within 5 working days. 
It is important to note that under normal circumstances, our delivery times are between 4 to 12 working days, and in this period, it can be up to 15 working days.
We guarantee to refund your order if it has not arrived within 20 working days after processing. Please note that once your order has been shipped, we won't be able to cancel or refund it before this 20-25 business days deadline.

We greatly appreciate your understanding and your patience regarding this situation out of our control.

All orders can be tracked through automatic email we send after shipping has been processed. If our system does not update your order after 5 days, do not hesitate to drop us a line.

If you have any question, please contact us at : contact@delux-gaming.com we'll always be here to help you out.

 

All orders are shipped free of charge in the US. For all orders outside USA, the delivery costs will be automatically calculated in your basket.

 

COVID-19 : be assured that we are working with very strict restrictions to make sure none from our team has been contamined. We ensure that everyone in our team is wearing the appropriate equipment.

Also, there are at the moment no cases of transmission of COVID-19 via imported goods in the United States.

 

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